Commissioner Civil supplies and officials declare ration card issuance has been halted. How can an entitlement to food through food security card issuance be halted in Telangana?

Commissioner Civil supplies and officials declare ration card issuance has been halted. How can an entitlement to food through food security card issuance be halted in Telangana?
Commissioner Civil Supplies, Telangana and RR District Civil supplies informs us on call that Food Security Cards are not being issued as policy decision.
Till date we have not received any response from the District Civil supplies official. FSC not issued till date to applicant.